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Ex: Shipping and return policies, size guides, and other common questions.
TORCH WITH BOX
Torch light
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
However, we will inform you before doing it. You may track the shipping status of your order on our website, by clicking at Track your Order section. Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
Products with LITHIUM CONTENT will be shipped via SURFACE/ROAD.
HAVOC HOBBY will NOT BE RESPONSIBLE for orders with
SHIPPING PARTNERS
We use BLUE DART/ FedEx to ship our products to your destination depending upon destination address.If BLUE DART has no access to destination address then FedEx will be used & vice versa. Most BLUE DART preferably covers PAN INDIA.
DOMESTIC SHIPPING PARTNERS :
INTERNATIONAL SHIPPING PARTNERS :
SHIPPING TIME / DELIVERY TIME
We make our best efforts to ship your order to next day of order placed. We ship on week days (Monday to Friday), excluding public holidays. Though we can guarantee a delivery time of 7-10 working days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable. Please plan your order allowing sufficient time for the delivery instead of last-minute orders.
Please have a double check of all the qty of items/or individual items when the package is delivered. If any of the qty of ordered items / individual item is missing please inform us for the same withing 24 hrs of receiving the package at:havochobby@gmail.com with SUBJECT:REFERENCE TO ORDER NUMBER.
Due to the nature of hobby, we DO NOT provide any kind of warranty/guarantee for any kind of products sold at www.havochobby.com /.in (HAVOC HOBBY).
Although we assure you all of the products are maintained through a strict QC from manufacturer itself. If you have any technical query after your purchase, you can directly call us or WhatsApp us on (+91) 9535545654. We will try our best to solve the query for the same.
For Cancellation of order please refer to our CANCELLATION POLICY.
In the event of product Dead on Arrival or due to manufacturing defects from the factory itself, the defects to be notified to our team through email: havochobby@gmail.com with SUBJECT: REFERENCE TO ORDER#<NUMBER> DOA within 24 hrs of delivery of the product. In case of manufacturing defects OEM support will be provided to the buyer as far as possible, depending on our contract with the OEM. In case the claim is made after 24hrs HAVOC HOBBY does not hold any responsibility for any of the products.
My product is completely working but of no use to me will HAVOC HOBBY accept return?
The Havoc Hobby team is a group of passionate hobby enthusiasts who are dedicated to providing our customers with the best possible shopping experience. From our knowledgeable and friendly staff to our extensive range of high-quality products, we take pride in everything we do. Our team is made up of hobby experts who are always on hand to offer advice and guidance on everything from model building techniques to remote control vehicle maintenance. We're constantly updating our knowledge of the latest trends and products in the hobby industry, and we're committed to staying at the forefront of this ever-evolving field. At Havoc Hobby Toy Store, our team is the heart and soul of our business, and we're always ready to help our customers discover the joy of hobbies
